Retirement
Cut services or increase fees, super funds warned
A new report looking into the impact of market volatility for superannuation has warned a number of funds to make drastic changes to ride out the impacts of COVID-19.
Cut services or increase fees, super funds warned
A new report looking into the impact of market volatility for superannuation has warned a number of funds to make drastic changes to ride out the impacts of COVID-19.
Rice Warner analysis has found a number of knock-on effects from the virus-induced global market sell-off, including a rise in members’ inquiries and demand for services, with funds suffering falls in fee income.
Chant West data showed that the median growth fund (61 to 80 per cent in growth assets) experienced losses of 3.1 per cent in the month of February, with forward estimates showing falls of 10.5 per cent in March.
Increased levels of inquiries from members around reduced asset values will be a challenge if funds’ staff are largely working from home and outsourced service providers are operating less effectively than usual, Rice Warner noted.
Most funds also subsidise their operational costs from asset-based fees on their investment portfolio.

With the market downfall, contributions to fee income will have fallen considerably, and a number of funds will now be in a position where they “need to cut services or increase member fees”, Rice Warner cautioned.
“At the same time, demand from members for services will be spiking due to the current volatility and uncertainty,” the report commented.
“We expect this might tip some of the smaller funds into merger negotiations – but they may find the climate a lot less amenable than a year ago.”
However, for large funds and consultancy businesses, it will be “business as usual”, the analysis noted, with the industry preparing to comply with new and pending laws.
Further, funds will be impacted by members losing jobs – some will be forced into early retirement at a time when their super balance has fallen.
Experts, including Westpac chief economist Bill Evans, said the unemployment rate could rise to 7 per cent by October 2020 due to a larger negative shock to the labour-intensive sectors such as recreation, tourism, education, renovations and additions, as well as dwelling construction.
“This lift in the unemployment rate is despite reducing the participation rate from 66.1 per cent to 65.4 per cent as a discouraged worker effect – that is, as workers respond to a deteriorating labour market, the participation rate is likely to decline,” the economist explained.
The impact of coronavirus on manufacturing and supply lines – as well as business confidence – could see the Asia Pacific thrown into a recession, according to S&P Global Ratings.
“An enormous first-quarter shock in China, shutdowns across the US and Europe, and local virus transmission [guarantee] a deep recession across Asia Pacific,” said S&P APAC chief economist Shaun Roache.
“Although assets values will recover, they are unlikely to recover quickly to the record levels they reached immediately prior to the latest plunge,” Rice Warner said.
“The price/earnings ratios were at historically high levels, largely due to the record-low interest rates. We should return to more realistic valuations based on prospective earnings. That will be a shock for many start-ups and tech businesses, which were valued on the promise of global growth rather than profit.”
Will the markets recover soon?
Some fall in markets was not unexpected as prices had reached record levels. However, prices have fallen sharply, exacerbated initially due to closure of short-selling and margin lending positions, but the absence of any institutional buyers and negative sentiment has prevented any short-term rally.
As what happens with momentum, the losses are across the board – even the prices of funeral companies and medical businesses have fallen.
It looks like China will be back to business as usual soon, but its trading partners will all then be in the peak of the pandemic. Realistically, we will have a few months of pain, and financial year returns will be low or even negative, Rice Warner concluded.
About the author
About the author
Superannuation
Rest posts healthy returns following a positive end to 2025
Rest, one of Australia's largest profit-to-member superannuation funds, has reported impressive returns in its flagship MySuper Growth investment option for the year 2025. The fund is optimistic about ...Read more
Superannuation
Rest marks milestone with first private equity co-investment exit
In a significant development for Rest, one of Australia’s largest profit-to-member superannuation funds, the organisation has announced the successful completion of its first private equity ...Read more
Superannuation
Expanding super for under-18s could help close the gender super gap, says Rest
In a push to address the gender disparity in superannuation savings, Rest, one of Australia's largest profit-to-member superannuation funds, has called for a significant policy change that would allow ...Read more
Superannuation
Employment Hero pioneers real-time super payments with HeroClear integration
In a significant leap forward for Australia's payroll and superannuation systems, Employment Hero, in collaboration with Zepto and OZEDI, has successfully processed the country's first ...Read more
Superannuation
Rest launches Rest Pay to streamline superannuation payments and boost member outcomes
In a significant move aimed at enhancing compliance with upcoming superannuation regulations, Rest, one of Australia’s largest profit-to-member superannuation funds, has unveiled an innovative ...Read more
Superannuation
Rest appoints experienced governance expert to bolster superannuation fund
Rest, one of Australia's largest profit-to-member superannuation funds, has announced the appointment of Ed Waters as the new Company Secretary. Waters, who brings with him over 15 years of extensive ...Read more
Superannuation
Small businesses brace for cash flow challenges as Payday Super becomes law
With the new Payday Super legislation now enacted, small businesses across Australia are preparing for a significant shift in how they manage superannuation contributions. The law, which mandates a ...Read more
Superannuation
Rest launches Innovate RAP to support fairer super outcomes for First Nations members
In a significant move towards reconciliation and inclusivity, Rest, one of Australia's largest profit-to-member superannuation funds, has unveiled its Innovate Reconciliation Action Plan (RAP)Read more
Superannuation
Rest posts healthy returns following a positive end to 2025
Rest, one of Australia's largest profit-to-member superannuation funds, has reported impressive returns in its flagship MySuper Growth investment option for the year 2025. The fund is optimistic about ...Read more
Superannuation
Rest marks milestone with first private equity co-investment exit
In a significant development for Rest, one of Australia’s largest profit-to-member superannuation funds, the organisation has announced the successful completion of its first private equity ...Read more
Superannuation
Expanding super for under-18s could help close the gender super gap, says Rest
In a push to address the gender disparity in superannuation savings, Rest, one of Australia's largest profit-to-member superannuation funds, has called for a significant policy change that would allow ...Read more
Superannuation
Employment Hero pioneers real-time super payments with HeroClear integration
In a significant leap forward for Australia's payroll and superannuation systems, Employment Hero, in collaboration with Zepto and OZEDI, has successfully processed the country's first ...Read more
Superannuation
Rest launches Rest Pay to streamline superannuation payments and boost member outcomes
In a significant move aimed at enhancing compliance with upcoming superannuation regulations, Rest, one of Australia’s largest profit-to-member superannuation funds, has unveiled an innovative ...Read more
Superannuation
Rest appoints experienced governance expert to bolster superannuation fund
Rest, one of Australia's largest profit-to-member superannuation funds, has announced the appointment of Ed Waters as the new Company Secretary. Waters, who brings with him over 15 years of extensive ...Read more
Superannuation
Small businesses brace for cash flow challenges as Payday Super becomes law
With the new Payday Super legislation now enacted, small businesses across Australia are preparing for a significant shift in how they manage superannuation contributions. The law, which mandates a ...Read more
Superannuation
Rest launches Innovate RAP to support fairer super outcomes for First Nations members
In a significant move towards reconciliation and inclusivity, Rest, one of Australia's largest profit-to-member superannuation funds, has unveiled its Innovate Reconciliation Action Plan (RAP)Read more
