More time at home means many Australians now have the opportunity to re-assess their lifestyle and spending habits and set some serious saving goals. So how can you actually go about it?
" ["fulltext"]=> string(1236) "In this episode of The nestegg Podcast, host Grace Ormsby is joined by Melbourne-based Reventon’s Billie Christofi to talk all things finance and the impact of isolation on our hip pockets.
In stage 4 lockdown, Billie shares the importance of going back to basics when it comes to budgeting, methods to re-assess spending habits, and some of the less conventional ways people can boost their wealth at this time.
Thanks Billie, for sharing your insights with the nestegg podcast team!
Have an investment story to share? Get in touch at [email protected] and you might get featured on an upcoming episode!
Banking
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Deferring mortgage repayments is “a lesser evil” than having to sell property in the current market if you can hold off, a mortgage broker has advised.
Write comment (0 Comments) " ["fulltext"]=> string(1748) "On a recent episode of The nestegg Podcast, mortgage broker and managing director of Atelier Wealth, Aaron Christie-David, said “the best thing” to do if you are struggling to pay a mortgage at the current time due to financial distress is to call the bank and see how they can help.
He acknowledged that many home owners and property investors are struggling right now with job and income cuts, which can lead to emotional decision making and quick sell-offs.
“The best thing to do is do this before we start to fall into arrears. Let’s get on the front foot, because if you are in arrears – missing a repayment or two – it’s just something that the banks don’t want to encourage and they don’t want to endorse,” he said.
It’s all about being proactive, according to the broker: “Don’t dig your head in the sand, let’s get on top of this.”
It’s why he said that “there’s no shame in deferring repayments”.
Explaining his stance of being “completely on board with it”, he acknowledged that others would argue that you’ll end up having to pay more interest over the life of the loan.
“But how many people actually serve out a 30-year loan term?” he queried.
“They’ll generally pay it off faster than that as well, and the growth on those properties right now probably offsets, in fact, probably more than [offsets], the loss if they took it.”
The potential for capital growth would likely even offset the interest that would be sustained from a six-month deferment, Mr Christie-David outlined.
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From financing a credit card debt to deciding on a home loan, Nest Egg’s got your back! " ["secure"]=> int(0) ["page_description"]=> string(7) "nestegg" ["page_rights"]=> NULL ["robots"]=> NULL ["access-view"]=> bool(true) } ["initialized":protected]=> bool(true) ["separator"]=> string(1) "." } ["displayDate"]=> string(19) "2020-08-31 02:26:27" ["slug"]=> string(44) "15655:there-s-no-shame-in-deferring-payments" ["parent_slug"]=> string(16) "271:borrow-money" ["catslug"]=> string(11) "275:banking" ["event"]=> object(stdClass)#5225 (3) { ["afterDisplayTitle"]=> string(0) "" ["beforeDisplayContent"]=> string(0) "" ["afterDisplayContent"]=> string(0) "" } ["text"]=> string(350) "Deferring mortgage repayments is “a lesser evil” than having to sell property in the current market if you can hold off, a mortgage broker has advised.
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"Australia has developed a vibrant fintech scene, which, in one year alone, grew by a staggering 37 per cent. The surge has ushered in a new era of financial products and services, from fully online home loan comparison services to bespoke financing to pay for school fees and everything in-between. These innovative solutions have the potential to disrupt age-old finance models and challenge existing players to keep pace with new innovations.
Write comment (0 Comments) " ["fulltext"]=> string(6047) "But how can these newer companies accelerate their growth in a fast-evolving, digital world? The answer lies within open source code and the culture of collaboration, which has the power to revolutionise the industry.
Open source values will underpin the ‘new’ finance industry
Innovation, collaboration and transparency are core values of open source. These values are critical for this newfound era in the finance industry, and the results from organisations and industry bodies that have adopted these are materialising. For example, open source forums were recently used as a means to collect feedback by the open banking Data Standards Body. This new approach was drawn from the findings of the banking royal commission and open banking standards, which has given consumers greater access and visibility over their data and personal finance.
Such a level of transparency, openness and collaboration is a far cry from the traditional “behind closed doors” approach, which included written letter tenders that were not open for public scrutiny or trail commission structures that were not disclosed or regularly reviewed by clients. Fintechs and established players alike are recognising the benefits of embracing these values and clearly communicating the details of their products and services. For example, neobank Xinja published a full roadmap of upcoming features and hosts a community forum to encourage feedback – practices that are aligned with open source way of working.
While a handful of fintechs are showcasing the possibilities of open source by releasing digital-first services that have collaboration, innovation and transparency ingrained in the product’s DNA, there’s a lot more to be done in the industry that once relied on pen and paper. Only just now has open banking become a reality. According to the Australian Competition and Security Commission (ACCC), as of the launch on 1 July, two financial institutions have been accredited, with a further 39 currently undergoing the process.
Consumers will soon have the ability to request their personal information, and financial institutions will be able to share details between organisations freely, providing more personalised services. For an industry on the cusp of serious transformation, the new open banking regulations have opened the playing field for fintechs and established institutions alike.
Collaboration and innovation will flourish with open source
Adopting open source collaboration and software development best practices will enable fintechs to bring products to market quickly and effectively. Starting from scratch is not an option in such a fast-moving and competitive environment.
Open source unlocks the ability for financial organisations to build on and innovate using existing projects, effectively standing on the shoulders of giants. In the case of Xinja, the team recently partnered with Kong Enterprise, leveraging open source technology to break into new markets with unrivalled speed. Furthermore, financial organisations of all sizes see the value of participating in open source communities, such as The Fintech Open Source Foundation (FINOS), to power the ideas of tomorrow.
As we consider the development of cutting-edge products and speed to market – while heeding the parameters set by the royal banking commission – it’s paramount that development teams remain transparent and collaborative. This is especially important as the room for error is reducing and accountability to the community is growing.
Securing open source software
As fintechs and mature enterprises move towards this vision, leaders will inevitably turn their attention to security and seek to understand more about open source. This is especially true as the industry leans towards a more collaborative and transparent way of operating. Security concerns are heightened in the finance industry, particularly with regards to sensitive customer data. It is understandable then that almost two in five IT leaders cited security considerations as a key factor when deciding when and how to use open source. While there may be some confusion about the security of open source, IT leaders that leverage open source effectively cite that they have better security within their organisations as a result.
Any and every discussion about security must be grounded in the fact that it is a shared and collective responsibility. All too often, security is handled in a manual or ad hoc nature, disconnected from typical workflows. No single team or individual can be tasked to secure code alone; rather, security must be a shared responsibility that is ingrained throughout the software development process. By embracing a “shift left” approach – where organisations bridge the gap between developer and security teams – security flaws can be identified and resolved more quickly, leading to faster time-to-market.
These security measures will ensure that fintechs, and mature enterprises alike, can continue to use open source safe in the knowledge that their code is protected and secure.
Open source signals the future for the fintech industry as transparency, openness and collaboration propel the most innovative organisations. As Australia’s fintech scene continues to grow and mature, open source will empower businesses to iterate and develop software more quickly and securely.
Sam Hunt is the VP APAC at GitHub.
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"billion-dollar-bank-blowout-for-fees-for-no-service" ["introtext"]=> string(422) "To date, six of Australia’s largest financial institutions have reported a need to return more than $1 billion in compensation to customers who suffered as a result of fees for no service or non-compliant advice.
Write comment (0 Comments) " ["fulltext"]=> string(1412) "It’s an additional $295.9 million in identifiable compensation payments that will be required to be paid compared with six months ago, December 2019.
An update from the Australian Securities and Investments Commission has revealed the figures, after AMP, ANZ, CBA, Macquarie, NAB and Westpac undertook review and remediation programs to compensate affected customers, after the misconduct was first uncovered in 2015, and then widely publicised during the banking royal commission.
Nearly 1 million customers were found to have been affected by the policies across the six businesses.
NAB has paid or offered compensation to 626,863 customers – more than three times the number of affected individuals reported by any other institution. It’s led to offers of compensation totalling more than $368 million.
With the second-largest number of affected customers, AMP has identified 199,425 customers as eligible for compensation, to the tune of $145 million.
In third, CBA has identified more than 54,000 customers to be paid out more than $167 million in compensation for its own conduct.
The new figures come just after ASIC has put three super funds in the firing line for their own misconduct related to the provision of advice.
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From financing a credit card debt to deciding on a home loan, Nest Egg’s got your back! " ["secure"]=> int(0) ["page_description"]=> string(7) "nestegg" ["page_rights"]=> NULL ["robots"]=> NULL ["access-view"]=> bool(true) } ["initialized":protected]=> bool(true) ["separator"]=> string(1) "." } ["displayDate"]=> string(19) "2020-08-24 02:26:20" ["slug"]=> string(57) "15628:billion-dollar-bank-blowout-for-fees-for-no-service" ["parent_slug"]=> string(16) "271:borrow-money" ["catslug"]=> string(11) "275:banking" ["event"]=> object(stdClass)#5247 (3) { ["afterDisplayTitle"]=> string(0) "" ["beforeDisplayContent"]=> string(0) "" ["afterDisplayContent"]=> string(0) "" } ["text"]=> string(422) "To date, six of Australia’s largest financial institutions have reported a need to return more than $1 billion in compensation to customers who suffered as a result of fees for no service or non-compliant advice.
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["alias"]=> string(46) "are-bank-branches-becoming-a-thing-of-the-past" ["introtext"]=> string(359) "Banking may never be the same post-pandemic, with a new survey showing Australians have made some pretty drastic changes to the way they use and move money.
Write comment (0 Comments) " ["fulltext"]=> string(2214) "To measure just how much banking and payment habits have changed, JD Power conducted a survey of nearly 2,000 adults, which found a growing number of Australians are “self-sufficient” when it comes to banking and payments, as well as being more receptive to digital channels.
More than one-quarter (27 per cent) of respondents indicated in the survey that they would use bank branches less often – even when in-person interactions are safe.
A previous survey that asked the same question two months prior had seen just one-fifth of respondents answer the same way.
For JD Power Australia’s head of banking and payments intelligence, Bronwyn Gill, the data shows that “Australians are increasingly receptive to mobile and online banking compared with at the start of the pandemic”.
The move away from physical bank branches makes sense – almost one-third of respondents revealed they are avoiding cash at the present time due to the fear it may spread the virus.
Another 24 per cent also stated they are using ATMs less often to avoid contamination.
“As social distancing continues, there has been an increase in first-time mobile and online users, and greater frequency of use,” Ms Gill observed.
So, how are Australians paying for goods and services?
Debit cards are the most favoured payment method at the present time, with 58 per cent of respondents reporting that they had used such a card for in-store purchases in the last week.
Credit cards are coming in second place – 40 per cent of respondents have also pulled out this type of plastic.
Newer payment methods are also proving more popular – 21 per cent of those surveyed had used a mobile phone or smartwatch for in-store purchases, while 16 per cent had paid for a transaction using a buy now, pay later service.
Surprisingly, and despite a number of stores discouraging or refusing cash payments to protect customers and stuff from COVID-19, a number of Australians are still using loose change – 36 per cent of the survey participants revealed they had paid for an item using physical tender in the past week.
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From financing a credit card debt to deciding on a home loan, Nest Egg’s got your back! " ["secure"]=> int(0) ["page_description"]=> string(7) "nestegg" ["page_rights"]=> NULL ["robots"]=> NULL ["access-view"]=> bool(true) } ["initialized":protected]=> bool(true) ["separator"]=> string(1) "." } ["displayDate"]=> string(19) "2020-08-12 02:25:57" ["slug"]=> string(52) "15572:are-bank-branches-becoming-a-thing-of-the-past" ["parent_slug"]=> string(16) "271:borrow-money" ["catslug"]=> string(11) "275:banking" ["event"]=> object(stdClass)#5258 (3) { ["afterDisplayTitle"]=> string(0) "" ["beforeDisplayContent"]=> string(0) "" ["afterDisplayContent"]=> string(0) "" } ["text"]=> string(359) "Banking may never be the same post-pandemic, with a new survey showing Australians have made some pretty drastic changes to the way they use and move money.
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["label"]=> string(14) "Embedded Video" ["description"]=> string(0) "" ["required"]=> string(1) "0" ["language_title"]=> NULL ["language_image"]=> NULL ["editor"]=> NULL ["access_level"]=> string(6) "Public" ["author_name"]=> string(18) "Jeremiah Sebastian" ["group_title"]=> string(22) "Summary points + video" ["group_access"]=> string(1) "1" ["group_state"]=> string(1) "1" ["group_note"]=> string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } } ["link"]=> string(68) "/borrow-money/banking/are-bank-branches-becoming-a-thing-of-the-past" ["image"]=> string(49) "images/article-826x550/smart-watch-payment-ne.jpg" ["image_alt"]=> string(46) "Are bank branches becoming a thing of the past" } [4]=> object(stdClass)#4898 (56) { ["id"]=> string(5) "15410" ["title"]=> string(68) "Banks to extend COVID-19 loan deferrals beyond ‘September cliff’" ["alias"]=> string(62) "banks-to-extend-covid-19-loan-deferrals-beyond-september-cliff" ["introtext"]=> string(516) "Australia’s banks will now extend loan deferrals for another four months for customers who have been impacted by COVID-19 pandemic, as creditors try to avoid the September cliff.
Write comment (0 Comments) " ["fulltext"]=> string(3219) "The new extension will be processed on a case-by-case basis depending on individual circumstances, with the banks expecting those who are able to resume repayments to start doing so by the end of their six-month deferral in September.
The additional deferral will also have no impact on a customer’s credit report or their credit rating.
Australian Banking Association chief executive Anna Bligh said over 800,000 people had now deferred over $260 billion worth of loans since repayment holidays were rolled out back in March.
“This next phase of bank support will avoid a ‘cliff’ for customers in September and give them the breathing space they need to work with their bank and get back on their feet financially,” said Ms Bligh.
“Those who are able to repay their loans will resume doing so, which is in the best interests of those customers and allows support to be directed to those who need it. Encouragingly, many customers have already chosen to resume making repayments.”
Business and mortgage loan customers seeking the further four-month extension will be required to work with their bank to restructure or vary their loan.
These options include extending the length of the loan, converting to interest-only payments for a period of time, consolidating debt, or a combination of these and other measures.
“If, during or at the end of any deferral, customers continue to be severely financially impacted and are unable to make repayments, they will be assisted through their bank’s hardship process to determine the best long-term solution for their individual circumstances,” said Ms Bligh.
The second phase of support comes as the Australian Prudential Regulation Authority (APRA) extends regulatory relief to the banks to encourage them to further support their customers.
Treasurer Josh Frydenberg welcomed the announcement and thanked the banks for agreeing to extend support after concerns were raised about a September economic cliff due to the legislated end of the JobKeeper payments coinciding with the end of loan deferrals.
“The government acknowledges and thanks the banks, APRA and ASIC for their collective efforts in support of Australians who are facing financial hardship during this difficult time,” said Mr Frydenberg.
“It is important that customers that can afford to make repayments continue to do so. Borrowers that are facing considerable financial difficulty as a result of this pandemic should talk to their banks and work with them to find a more sustainable approach.”
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["label"]=> string(14) "Embedded Video" ["description"]=> string(0) "" ["required"]=> string(1) "0" ["language_title"]=> NULL ["language_image"]=> NULL ["editor"]=> NULL ["access_level"]=> string(6) "Public" ["author_name"]=> string(18) "Jeremiah Sebastian" ["group_title"]=> string(22) "Summary points + video" ["group_access"]=> string(1) "1" ["group_state"]=> string(1) "1" ["group_note"]=> string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } } ["link"]=> string(84) "/borrow-money/banking/banks-to-extend-covid-19-loan-deferrals-beyond-september-cliff" ["image"]=> string(46) "images/article-826x550/big-four-banks-2-ne.jpg" ["image_alt"]=> string(11) "Big 4 banks" } [5]=> object(stdClass)#4899 (56) { ["id"]=> string(5) "15384" ["title"]=> string(76) "Got a problem with your financial service provider? It’s worth complaining" ["alias"]=> string(73) "got-a-problem-with-your-financial-service-provider-it-s-worth-complaining" ["introtext"]=> string(463) "More than 80,000 complaints have been filed with the Australian Financial Complaints Authority in the past 12 months alone, which has led to the recuperation of more than $250 million in compensation and refunds for Aussie consumers.
Write comment (0 Comments) " ["fulltext"]=> string(2853) "Proving that it’s worth lodging a dispute with the regulator, AFCA has revealed it was able to resolve 78 per cent of the 80,546 complaints, which mainly related to the conduct of banks, insurers, super funds and financial firms.
Almost 30,000 complaints were directed at the banks (28,411), while 15,748 complaints related to the conduct of general insurers.
A further 9,857 complaints were associated with credit providers.
AFCA highlighted that a whopping one in five licensee members, or 19 per cent, had a complaint lodged against them over the financial year.
According to CEO and chief ombudsman David Locke, most complaints over the 12-month period centred around credit (43 per cent of complaints), insurance claims (24 per cent) and superannuation (9 per cent).
He flagged that a further one in 10 complaints related to financial difficulty – “where a consumer was unable to make repayments on loans due to unforeseen circumstances or over-commitment”.
And while complaints that were related to the COVID-19 pandemic were more likely to involve financial difficulty, Mr Locke said that overall, AFCA saw less complaints related to COVID-19 than it had anticipated.
This was due to the “proactive response” taken by financial firms, Mr Locke considered.
“We commend financial institutions for their quick response to the pandemic,” he added.
“As always, we encourage banks and insurers to maintain open and transparent communication with their customers about the support available to them if they’re experiencing financial difficulty.”
AFCA does expect to see more COVID-19 financial difficulty-related complaints over the next six months, the CEO flagged, especially as government support measures wind back, and an end to the ban on rental evictions and mortgage pauses occurs.
“If you think you will experience financial hardship soon, or believe your circumstances will change, we encourage you to contact your bank or a financial counsellor as soon as possible to talk about the options available to you,” the chief ombudsman has advised.
Did you enjoy this article? You may also be interested in:
- The Consumer Data Right is now live: What does this mean?
- Financial complaints spike due to COVID-19
- How will a bank treat a COVID-19-affected borrower?
More than 80,000 complaints have been filed with the Australian Financial Complaints Authority in the past 12 months alone, which has led to the recuperation of more than $250 million in compensation and refunds for Aussie consumers.
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["display_readonly"]=> string(1) "2" } ["initialized":protected]=> bool(true) ["separator"]=> string(1) "." } ["type"]=> string(5) "radio" ["default_value"]=> string(0) "" ["context"]=> string(19) "com_content.article" ["group_id"]=> string(1) "2" ["label"]=> string(6) "Status" ["description"]=> string(0) "" ["required"]=> string(1) "0" ["language_title"]=> NULL ["language_image"]=> NULL ["editor"]=> NULL ["access_level"]=> string(6) "Public" ["author_name"]=> string(18) "Jeremiah Sebastian" ["group_title"]=> string(22) "Summary points + video" ["group_access"]=> string(1) "1" ["group_state"]=> string(1) "1" ["group_note"]=> string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } [5]=> object(stdClass)#5271 (32) { ["id"]=> string(1) "5" ["title"]=> string(22) " Essential information" ["name"]=> string(21) "essential-information" ["checked_out"]=> string(1) "0" ["checked_out_time"]=> string(19) "0000-00-00 00:00:00" ["note"]=> string(0) "" ["state"]=> string(1) "1" 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string(0) "" ["context"]=> string(19) "com_content.article" ["group_id"]=> string(1) "2" ["label"]=> string(22) " Essential information" ["description"]=> string(35) "3 points that summarize the article" ["required"]=> string(1) "0" ["language_title"]=> NULL ["language_image"]=> NULL ["editor"]=> NULL ["access_level"]=> string(6) "Public" ["author_name"]=> string(18) "Jeremiah Sebastian" ["group_title"]=> string(22) "Summary points + video" ["group_access"]=> string(1) "1" ["group_state"]=> string(1) "1" ["group_note"]=> string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } [2]=> object(stdClass)#5281 (32) { ["id"]=> string(1) "2" ["title"]=> string(14) "Embedded Video" ["name"]=> string(14) "embedded-video" ["checked_out"]=> string(1) "0" ["checked_out_time"]=> string(19) "0000-00-00 00:00:00" ["note"]=> string(0) "" ["state"]=> string(1) "1" ["access"]=> string(1) "1" ["created_time"]=> string(19) "2020-06-20 01:43:32" ["created_user_id"]=> string(4) "2351" ["ordering"]=> string(1) "5" ["language"]=> string(1) "*" ["fieldparams"]=> object(Joomla\Registry\Registry)#5051 (3) { ["data":protected]=> object(stdClass)#5054 (4) { ["buttons"]=> string(0) "" ["width"]=> string(0) "" ["height"]=> string(0) "" ["filter"]=> string(0) "" } ["initialized":protected]=> bool(true) ["separator"]=> string(1) "." } ["params"]=> object(Joomla\Registry\Registry)#5053 (3) { ["data":protected]=> object(stdClass)#5056 (10) { ["hint"]=> string(29) "Paste your embedded code here" ["class"]=> string(0) "" ["label_class"]=> string(0) "" ["show_on"]=> string(1) "2" ["render_class"]=> string(0) "" ["showlabel"]=> string(1) "1" ["label_render_class"]=> string(0) "" ["display"]=> string(1) "2" ["layout"]=> string(0) "" ["display_readonly"]=> string(1) "2" } ["initialized":protected]=> bool(true) ["separator"]=> string(1) "." } ["type"]=> string(6) "editor" ["default_value"]=> string(0) "" ["context"]=> string(19) "com_content.article" ["group_id"]=> string(1) "2" ["label"]=> string(14) "Embedded Video" ["description"]=> string(0) "" ["required"]=> string(1) "0" ["language_title"]=> NULL ["language_image"]=> NULL ["editor"]=> NULL ["access_level"]=> string(6) "Public" ["author_name"]=> string(18) "Jeremiah Sebastian" ["group_title"]=> string(22) "Summary points + video" ["group_access"]=> string(1) "1" ["group_state"]=> string(1) "1" ["group_note"]=> string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } } ["link"]=> string(95) "/borrow-money/banking/got-a-problem-with-your-financial-service-provider-it-s-worth-complaining" ["image"]=> string(47) "images/article-826x550/complaining-woman-ne.jpg" ["image_alt"]=> string(43) "problem with your financial service provide" } }Subscribe to our newletters
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