Invest
Objective advice at core of new class action
A new class action will be filed in the Federal Court against a financial institution accused of providing incentives and commissions to financial advisers at the expense of providing clients with objective advice.
Objective advice at core of new class action
A new class action will be filed in the Federal Court against a financial institution accused of providing incentives and commissions to financial advisers at the expense of providing clients with objective advice.
Shine Lawyers has announced its imminent filing of a class action against AMP Life Ltd, AMP Financial Planning Pty Ltd and two subsidiaries, Charter Financial Planning Pty Ltd and Hillross Financial Planning Pty Ltd.
It has alleged that AMP Financial Planning – through authorised representatives and subsidiaries – breached its fiduciary and statutory duties to an estimated 100,000 clients by failing to provide objective financial advice.
It alleges that AMP therefore failed to act in the best interests of clients.
Shine Lawyers indicated it will also allege that AMP Life “was in knowing receipt of gains made by the sale of inflated insurance by the AMP financial advice licensees and their authorised representatives”.

The action will claim advisers were “employed” by AMP Financial Planning subsidiaries and received commissions and other incentives for recommending insurance through AMP Life.
According to the firm, the class action is open to anyone who obtained an AMP Flexible Lifetime Policy, which includes death, TPD, trauma, income protection and business protection insurance from 2013 on the recommendation of licensees and representatives from AMP Financial Planning, Charter Financial Planning and Hillross Financial Services.
Jan Saddler, the head of litigation and loss recovery at Shine Lawyers, said advisers received commissions and incentives despite knowing clients could obtain equivalent or better policies with lower premiums through other insurers.
“AMP has encouraged and incentivised its financial advisers to prioritise personal gain above their professional obligations,” she said.
“The clients, who should have been AMP’s primary concern, have been financially disadvantaged as a result,” the lawyer added – noting clients slugged with excessive premiums as deserving of compensation.
She considered it as “unacceptable that hundreds of thousands of Australians who thought they were getting objective financial advice have instead been ripped off”.
“AMP Financial Planning and its authorised representatives have breached the trust of clients who relied on their advice to make decisions about their personal insurances,” Ms Saddler concluded.
AMP has already been in legal trouble this month – the Federal Court ordered the wealth giant to pay up a $5 million penalty for failing to prevent its financial planners from engaging in insurance churn.
Just last month, the financial institution was also revealed to be placing refunds for fees for no service into new superannuation accounts instead of asking members where the money should be directed.
The new class action comes after Shine Lawyers filed a case last month against Colonial First State Investments, which claimed hundreds of thousands of fund members had their superannuation eroded by excessive insurance premiums and had not acted in the best interests of members.
The same week, Maurice Blackburn filed an action on behalf of 330,000 NAB super fund account holders that alleged breaches of super trustee duties and the causing of substantial losses for members.
About the author
About the author
Advice
State Street economist highlights challenges for RBA amid shifting Australian labour market
In the wake of the latest employment data release, State Street, a global leader in financial services with a staggering US$49.0 trillion in assets under custody and administration, and US$5.45 ...Read more
Advice
Higher-for-longer: How one Australian retailer turned inflation headwinds into operational gains
Inflation’s latest pulse has crushed near-term rate-cut hopes and tightened the screws on mortgage-stretched households—reshaping demand patterns across Australian retail and servicesRead more
Advice
Easing bias, hard choices: What a potential RBA rate cut means for corporate strategy
A softening labour market has put an RBA rate cut back in play. For business leaders, the real question isn’t whether the cut lands in November or a subsequent meeting—it’s how to reposition balance ...Read more
Advice
Advisers tip managed portfolios into the mainstream: North report
In a significant development for the financial advisory sector, AMP's inaugural North Managed Portfolios Insights Report has forecasted that 2025 will mark a pivotal moment for the adoption of managed ...Read more
Advice
Human advantage in an AI world: Why mortgage brokers still win — and how to scale it
Only 6% of borrowers say they would use AI to research mortgages, according to Agile Market Intelligence, underscoring a trust gap in high‑stakes finance that keeps brokers central to the buying ...Read more
Advice
Australia's GDP twist how households and government kept the economy afloat and what's next for businesses
Australia’s June-quarter GDP beat expectations, powered by consumer outlays and higher government consumption despite a slump in public investment. The upside surprise reshapes rate expectations, ...Read more
Advice
Winning back digital-savvy customers requires rewriting the rulebook
Seamless apps are now table stakes. The competitive edge has shifted to ethically intelligent, hyper-personalised and transparently governed experiences that earn trust — and revenue. As the global ...Read more
Advice
Building a recession-proof investment portfolio
Economic downturns are inevitable, but a well-constructed investment portfolio can withstand market volatility and protect your financial future. Building a recession-proof investment portfolio ...Read more
Advice
State Street economist highlights challenges for RBA amid shifting Australian labour market
In the wake of the latest employment data release, State Street, a global leader in financial services with a staggering US$49.0 trillion in assets under custody and administration, and US$5.45 ...Read more
Advice
Higher-for-longer: How one Australian retailer turned inflation headwinds into operational gains
Inflation’s latest pulse has crushed near-term rate-cut hopes and tightened the screws on mortgage-stretched households—reshaping demand patterns across Australian retail and servicesRead more
Advice
Easing bias, hard choices: What a potential RBA rate cut means for corporate strategy
A softening labour market has put an RBA rate cut back in play. For business leaders, the real question isn’t whether the cut lands in November or a subsequent meeting—it’s how to reposition balance ...Read more
Advice
Advisers tip managed portfolios into the mainstream: North report
In a significant development for the financial advisory sector, AMP's inaugural North Managed Portfolios Insights Report has forecasted that 2025 will mark a pivotal moment for the adoption of managed ...Read more
Advice
Human advantage in an AI world: Why mortgage brokers still win — and how to scale it
Only 6% of borrowers say they would use AI to research mortgages, according to Agile Market Intelligence, underscoring a trust gap in high‑stakes finance that keeps brokers central to the buying ...Read more
Advice
Australia's GDP twist how households and government kept the economy afloat and what's next for businesses
Australia’s June-quarter GDP beat expectations, powered by consumer outlays and higher government consumption despite a slump in public investment. The upside surprise reshapes rate expectations, ...Read more
Advice
Winning back digital-savvy customers requires rewriting the rulebook
Seamless apps are now table stakes. The competitive edge has shifted to ethically intelligent, hyper-personalised and transparently governed experiences that earn trust — and revenue. As the global ...Read more
Advice
Building a recession-proof investment portfolio
Economic downturns are inevitable, but a well-constructed investment portfolio can withstand market volatility and protect your financial future. Building a recession-proof investment portfolio ...Read more
