AMP is partnering with its advisers for the pro bono service, which will include the provision of general and personal advice.

Both clients and members of the general public who have had a major financial or personal loss from the bushfires are able to call 13 30 30 to discuss their needs.

According to AMP CEP Alex Wade, the initiative will help individuals and families on the road to recover.

“We have advisers in local communities across many of the impacted areas who would like to help people get back on their feet,” he commented.

“AMP has a long history of supporting Australians through tough times, and we’ll help those affected by this disaster however we can.”

A disaster relief package has also been created for clients who have been affected, which is seeing certain bank fees waived for customers requiring urgent funds access and temporary postponement of home loan repayments or extension of loan terms.

AMP has also said that it will release superannuation funds early where the ATO has assessed that a customer is deemed eligible. 

It is also offering a one-off, three-month waiver from paying AMP life, total and permanent disability, trauma, income protection and business expenses insurance premiums.

The announcement comes after the NSW government’s launch of Disaster Response Legal Service NSW, which will see bushfire-affected residents offered free legal help.

Legal Aid NSW will operate the service in partnership with community legal centres and other legal bodies, with more than 200 lawyers and firms offering pro bono services, a statement said.

The service will provide legal assistance for anyone navigating insurance claims, tenancy issues, financial hardship, social security entitlements and employment issues.

Individuals, households and business people residing in NSW can call the helpline on 1800 801 529 and will be referred to an appropriate lawyer.