Retirement
Surge in super switches following COVID-19 pandemic
Members are switching superannuation funds three times faster than usual as the COVID-19 pandemic sees losses across the industry, new research has found.
Surge in super switches following COVID-19 pandemic
Members are switching superannuation funds three times faster than usual as the COVID-19 pandemic sees losses across the industry, new research has found.
According to Colonial First State, 39 per cent of members who switched their super switched to cash. Against this trend, the second most popular investment category was Australian shares (26 per cent). Interestingly, the number of members who switched to growth assets (including Australian shares) was almost exactly the same as the number that switched to cash.
Switch call volumes peaked on Monday, 23 March, after the S&P/ASX shed 5.6 per cent to 4,546, down by 36.5 per cent from its peak just over two months ago.
The market reaction was in response to news that businesses across the country should prepare to scale down their operations. CFS experienced the highest number of switches to cash (65 per cent) and the lowest percentage of switches by dollars to growth assets (9 per cent) on this day.
Commenting on member behaviour, Scott Tully, general manager for investments, said: “We recognise the importance of being focused on investing for the long term, and we’ve been talking to our members directly about this to help them navigate what is understandably a concerning set of circumstances.

“We saw some people switching to cash, which means those members missed out on upside as markets rebounded. But we’re encouraged that many of our members also stayed the course and remained focused on the long term.
“Fear of volatile markets can drive decisions that might not be in a member’s long-term interests. The switching activity we have seen is directly linked to how the Australian market is performing on the day. However, selling after markets have fallen means that you lock in those losses and longer-term investment outcomes may be more difficult to achieve.”
Mr Tully said it was also interesting to see that there were as many switches to growth assets as to cash during the month of March.
“Our data showed that while we had many super members who were spooked by the volatility, there were just as many people looking to invest after the market had fallen. This suggests there are members who understand that super is a long-term investment but are prepared to take advantage of lower prices in the middle of a crisis.”
Other key findings from the March data included:
- Pre-retirees (members aged 50–64) were the most likely to switch to cash (47 per cent of all switches to cash), followed by wealth accumulators (members aged 40–49), with 19 per cent of all switches to cash.
- Retirees (members aged 65+) were the least likely to switch to growth assets (9 per cent of all switches to growth assets).
- Younger members (aged 49 or under) were more likely to switch to growth assets than cash (45 per cent of all switches to growth assets were by members aged 49 or under, with this group comprising only 34 per cent of those switching to cash).
- Switches to growth had a lower average amount switched than switches to cash. The average switch to growth was $19,000 compared with the average switch to cash of $99,000, suggesting that switching to growth was more of a partial reallocation of members’ portfolios.
About the author
About the author
Superannuation
Employment Hero raises concerns over superannuation bill's impact on small businesses
Employment Hero has raised significant concerns regarding the implementation of the proposed Supporting Choice in Superannuation and Other Measures Bill, which was recently recommended for passage by ...Read more
Superannuation
Rest calls for reform of superannuation rules for young workers
In a bold move to enhance the financial future of young Australians, superannuation fund Rest is advocating for the abolition of what it deems an "unfair and outdated" rule affecting under-18 workersRead more
Superannuation
Australians face readiness crisis as payday super reform looms
As the implementation date for one of Australia’s most significant superannuation reforms draws near, new research reveals a startling lack of awareness and preparedness among both businesses and ...Read more
Superannuation
Rest posts healthy returns following a positive end to 2025
Rest, one of Australia's largest profit-to-member superannuation funds, has reported impressive returns in its flagship MySuper Growth investment option for the year 2025. The fund is optimistic about ...Read more
Superannuation
Rest marks milestone with first private equity co-investment exit
In a significant development for Rest, one of Australia’s largest profit-to-member superannuation funds, the organisation has announced the successful completion of its first private equity ...Read more
Superannuation
Expanding super for under-18s could help close the gender super gap, says Rest
In a push to address the gender disparity in superannuation savings, Rest, one of Australia's largest profit-to-member superannuation funds, has called for a significant policy change that would allow ...Read more
Superannuation
Employment Hero pioneers real-time super payments with HeroClear integration
In a significant leap forward for Australia's payroll and superannuation systems, Employment Hero, in collaboration with Zepto and OZEDI, has successfully processed the country's first ...Read more
Superannuation
Rest launches Rest Pay to streamline superannuation payments and boost member outcomes
In a significant move aimed at enhancing compliance with upcoming superannuation regulations, Rest, one of Australia’s largest profit-to-member superannuation funds, has unveiled an innovative ...Read more
Superannuation
Employment Hero raises concerns over superannuation bill's impact on small businesses
Employment Hero has raised significant concerns regarding the implementation of the proposed Supporting Choice in Superannuation and Other Measures Bill, which was recently recommended for passage by ...Read more
Superannuation
Rest calls for reform of superannuation rules for young workers
In a bold move to enhance the financial future of young Australians, superannuation fund Rest is advocating for the abolition of what it deems an "unfair and outdated" rule affecting under-18 workersRead more
Superannuation
Australians face readiness crisis as payday super reform looms
As the implementation date for one of Australia’s most significant superannuation reforms draws near, new research reveals a startling lack of awareness and preparedness among both businesses and ...Read more
Superannuation
Rest posts healthy returns following a positive end to 2025
Rest, one of Australia's largest profit-to-member superannuation funds, has reported impressive returns in its flagship MySuper Growth investment option for the year 2025. The fund is optimistic about ...Read more
Superannuation
Rest marks milestone with first private equity co-investment exit
In a significant development for Rest, one of Australia’s largest profit-to-member superannuation funds, the organisation has announced the successful completion of its first private equity ...Read more
Superannuation
Expanding super for under-18s could help close the gender super gap, says Rest
In a push to address the gender disparity in superannuation savings, Rest, one of Australia's largest profit-to-member superannuation funds, has called for a significant policy change that would allow ...Read more
Superannuation
Employment Hero pioneers real-time super payments with HeroClear integration
In a significant leap forward for Australia's payroll and superannuation systems, Employment Hero, in collaboration with Zepto and OZEDI, has successfully processed the country's first ...Read more
Superannuation
Rest launches Rest Pay to streamline superannuation payments and boost member outcomes
In a significant move aimed at enhancing compliance with upcoming superannuation regulations, Rest, one of Australia’s largest profit-to-member superannuation funds, has unveiled an innovative ...Read more
