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On this episode of The nestegg Podcast, host Maja Garaca Djurdjevic and three experts discuss the latest in equities, property investing and super.

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Steve Waters, director of Right Property Group, chats about the latest in property, including the much-talked-about use of macro-prudential measures to cool the rapidly expanding market.

RMIT’s senior lecturer of finance, Dr Angel Zhong, talks about soaring ETFs, what they are and why young investors, in particular, are jumping onboard their latest surge. Dr Zhong also takes a closer look at BNPL platforms.

And lastly, tax and super guru Timothy Munro gives his thoughts on Prime Minister Scott Morrison’s choice to backtrack on any further SG changes and looks at the impending end of the low and middle income tax offset.

Have a question for our experts? Get in touch at [email protected] and you might get featured on the next episode.

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Australians feeling disconnected from their financial institutions

By Killian Plastow

July 17 2017
Share

Invest

Australians feeling disconnected from their financial institutions

By Killian Plastow
July 17 2017

Research conducted by loan provider Pepper Money shows that many Australians don’t feel their financial institution understands their needs and goals, leaving many to “fall through the cracks”.

Pepper Money, Mario Rehayem, loans, personal loans, personal financing, financial goals

Australians feeling disconnected from their financial institutions

By Killian Plastow

July 17 2017
Share

Research conducted by loan provider Pepper Money shows that many Australians don’t feel their financial institution understands their needs and goals, leaving many to “fall through the cracks”.

According to the research, 42 per cent of Australians feel their main financial institution does not understand their goals or needs.

“The research shows there is a growing disconnect between Australians and financial institutions, which is causing many Aussies to fall through the cracks,” said Mario Rehayem, the managing director of Australian mortgages and personal loans at Pepper Money.

Furthermore, 63 per cent of Australians are withholding information from their main financial institution, with around 10 per cent concerned about having all of their information in one place.

“There is an element of trust that is extremely important when working with consumers on their finances,” Mr Rehayem said.

“What this research really shows is that there is a clear disconnect between Australians and the financial institutions that operate to ‘serve them’, leading to a significant group of Australians being underserviced and potentially getting lost in the system.”

Loan approvals were one of the areas in which Australians getting ‘lost’ was evident, with 18 per cent of Australians saying they had been knocked back for a loan from their financial institution, and 54 per cent of these people saying they were unaware of other options for accessing loans.

“We have always understood the there is a number of Australians who could not access loans due to being rejected by financial institutions, and our recent research shows how big this number is,” Mr Rehayem said.

“We want to educate Aussies about all the options available to them and for them to know that a no from a big bank, doesn’t have to be the end of the line for them.”

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