Invest
So long, farewell: adviser banned for dodgy advice
A former Westpac and NAB financial adviser has been given the boot after providing clients with misleading superannuation information, thereby “significantly reducing” savings.

So long, farewell: adviser banned for dodgy advice
A former Westpac and NAB financial adviser has been given the boot after providing clients with misleading superannuation information, thereby “significantly reducing” savings.

The Australian Securities and Investments Commission (ASIC) has temporarily banned Brisbane-based financial adviser Christopher Ramsay from providing financial services after “failing to act in the best interests of his clients”.
Additionally, Mr Ramsay was found to have given inappropriate advice.
He has been banned for five years, ASIC said on Monday.
Mr Ramsay was an employee representative of Westpac Banking Corporation between 2010 and 2015, and was an authorised representative of GWM Adviser Services from 2015 to 2017. GWM is a company wholly owned by NAB.
ASIC said, “Mr Ramsay failed in his obligations when he provided advice to his Westpac and NAB-subsidiary GWM clients to switch their superannuation and insurance products.
“In some cases he failed to make appropriate inquiries to assess whether the clients' existing products met the clients' needs.
“In other cases, ASIC found that Mr Ramsay provided misleading information to support his recommendations for clients to switch products.”
For example, ASIC continued, the financial adviser had provided misleading fee comparison tables that suggested a recommended fund was cheaper than clients’ existing funds.
In the instances of poor advice, it was either not the case that the recommended fund was cheaper, or Mr Ramsay was comparing dissimilar fee structures.
ASIC also found that he had provided clients with statements in advice documents that said the client’s insurer did not offer income protection insurance, even though the client’s insurer did.
“Clients paid substantially more for some products than they had previously paid and had understood they would pay,” ASIC said, laying this development at the foot of the former financial adviser’s failings.
“In some cases, the higher cost of products recommended significantly reduced the clients' superannuation savings without the clients' knowledge.”
ASIC noted that Mr Ramsay has the right to appeal.
Earlier this year, ASIC blasted the country’s five biggest financial services firms for failing to adequately manage conflicts of interest.
Arguing that “improvements are needed”, the watchdog said that ANZ, CBA, NAB, Westpac and AMP and their subsidiaries, which includes GWM Adviser Services, have areas for improvement.
ASIC found that where clients were advised to switch to in-house products, in 75 per cent of files reviewed, the advisers “did not demonstrate compliance with the duty to act in the best interests of their clients”.
“Further, 10 per cent of the advice reviewed was likely to leave the customer in a significantly worse financial position,” ASIC continued, noting that it would ensure remediation occurs.
However, in its release on Monday, the watchdog did not specify which superannuation funds Mr Ramsay switched clients onto.
The ban comes just days after the banning of Charter Financial Planning’s Brenton John Poynter.
ASIC found that Mr Poynter had deducted $39,700 in fees from 10 clients’ investment accounts for financial advice that had not been provided.
Charter Financial Planning operates as a subsidiary of AMP.

Spending
Consumer advocates hit back at self-regulated BNPL code of practice
The long-awaited buy now, pay later code of practice is set to come into effect from 1 March, but industry experts remain sceptical of the self-enforced rules. ...Read more

Spending
Young Aussies’ guide to getting your dollars adding up in 2021
You may have noticed something unusual happen to your bank balance since the COVID-19 pandemic hit: it went up instead of down. Capitalise on that in 2021 with these simple steps, writes Helen Baker. ...Read more

Spending
Christmas shopping not as popular as Black Friday bargains
Consumers are continuing to move their Christmas spending to November, with Black Friday sales trumping December retail sales, new research has revealed. ...Read more

Spending
EV Council on GM’s demise: Electric vehicle policies ‘Holden’ us back
Less than a year since Holden left Australia, it’s parent company GM has announced that it is going to build all-electric vehicles, which is no coincidence, an industry expert has revealed. ...Read more

Spending
How online dating is set to lift the population by 2040
The popularity of online dating will see more children being born to couples who met online and lift the overall population rate of Australia, new research has revealed. ...Read more

Spending
Collector to spend $500k on motoring history
The last Holden manufactured in Australia is going to auction this weekend, with collectors likely to spend an estimated half a million on this piece of history. ...Read more

Spending
Tobacco, trips and childcare see CPI lift
An increase in tobacco tax, the unwinding of free childcare subsidies and rising domestic holiday travel during the Christmas period saw the consumer price index lift 0.9 per cent during the Decembe...Read more

Spending
Where are Aussies looking to spend their money in 2021?
Australians are increasing their spending intentions, with travel and entertainment set to be the big winners, a new report has revealed. ...Read more

Spending
Consumer advocates hit back at self-regulated BNPL code of practice
The long-awaited buy now, pay later code of practice is set to come into effect from 1 March, but industry experts remain sceptical of the self-enforced rules. ...Read more

Spending
Young Aussies’ guide to getting your dollars adding up in 2021
You may have noticed something unusual happen to your bank balance since the COVID-19 pandemic hit: it went up instead of down. Capitalise on that in 2021 with these simple steps, writes Helen Baker. ...Read more

Spending
Christmas shopping not as popular as Black Friday bargains
Consumers are continuing to move their Christmas spending to November, with Black Friday sales trumping December retail sales, new research has revealed. ...Read more

Spending
EV Council on GM’s demise: Electric vehicle policies ‘Holden’ us back
Less than a year since Holden left Australia, it’s parent company GM has announced that it is going to build all-electric vehicles, which is no coincidence, an industry expert has revealed. ...Read more

Spending
How online dating is set to lift the population by 2040
The popularity of online dating will see more children being born to couples who met online and lift the overall population rate of Australia, new research has revealed. ...Read more

Spending
Collector to spend $500k on motoring history
The last Holden manufactured in Australia is going to auction this weekend, with collectors likely to spend an estimated half a million on this piece of history. ...Read more

Spending
Tobacco, trips and childcare see CPI lift
An increase in tobacco tax, the unwinding of free childcare subsidies and rising domestic holiday travel during the Christmas period saw the consumer price index lift 0.9 per cent during the Decembe...Read more

Spending
Where are Aussies looking to spend their money in 2021?
Australians are increasing their spending intentions, with travel and entertainment set to be the big winners, a new report has revealed. ...Read more