Borrow
Should you freeze your mortgage?
While pausing mortgage repayments may be tempting for those struggling with payments, it may be best to explore other options first to avoid some negative long-term effects.
Should you freeze your mortgage?
While pausing mortgage repayments may be tempting for those struggling with payments, it may be best to explore other options first to avoid some negative long-term effects.
Since March, Pink Finance director Nicole Cannon said the federal and state governments have been releasing billions of dollars in assistance and stimulus packages, as well as changing some rules and regulations to support people and businesses in response to the impact of COVID-19.
Lenders have also been actively supporting both business and personal customers, she said, by reducing and freezing repayment obligations and changing interest rates, fees and terms, among other things.
Ms Cannon said that when lenders initially began offering these repayment pauses for mortgages, a lot of borrowers were under the misconception that there would be no interest or repayments for six months.
“That was so far from the truth, [yet] everybody was requesting these repayment pauses even though the long-term impact for the customer was quite extreme,” she said.

“I had one customer who wanted to pause his loan, and since that time he’s added an extra $200,000 to his loan, so people were trying to take advantage of it.”
Ms Cannon said borrowers should be aware that if they place the mortgage on hold for six months, they’re not going to be able to apply for credit anywhere else if they need to.
“It will also come up on your credit file and it will be on your bank statement that everything has been put on hold. This has an impact down the track as well,” she warned.
She also cautioned that missed payments will increase debt in the long term.
According to Ms Cannon, there are several other things borrowers struggling to make repayments should consider first instead of pausing their mortgage, such as minimising payments.
“You may have room to move on what you’re paying, or you can negotiate with your lender about going interest-only, and maybe reducing your interest rate,” she suggested.
Those who are getting slugged with high-interest rates on credit repayments, she said, may want to consider consolidating their debt into their home loan, which has lower rates over the longer term.
“If you do decide to do this, it is very important to understand that it could end up costing you more in interest if you repay the additional balance over the full 25- or 30-year home loan term,” she noted.
Another option for borrowers may be to fix their interest rate in order to reduce payments.
“Interest rates are at an historic low and lenders are trying to assist customers where they can. One way some are doing this is by dropping their rates on short-term one- or two-year fixed loans,” she explained.
Ms Cannon said certain features in loan products, such as redraw facilities or offset accounts, may also be helpful.
“A redraw facility lets you withdraw any extra payments you’ve made into your loan. An offset account, which any salary or payments can be made into, uses its balance to reduce the balance of your home loan. This in turn reduces the interest you’re paying off,” she explained.
“It is important to understand the difference between the two options. With a redraw facility, you are drawing back the amount that you are ahead of the scheduled loan repayments, and this may require the lender’s approval. An offset account operates in much the same way as a normal deposit account and the funds are yours to withdraw at any time.”
Finally, for those who have been saving for a rainy day, Ms Cannon said it may be worth using some of these savings for their mortgage.
“It is worth pointing out that we’re in a massive storm with huge downpours right now. Maybe this is that day you’ve built up a buffer for,” she said.
Did you enjoy this article? You may also be interested in:
- Why mortgage-holders 'are their own worst enemy'
- Where can you get a mortgage rate under 2 per cent?
- Almost 1 million mortgage-holders don't check their rate; Are you one of them?
Loans
First-home buyer grants are blowing up prices and risk while savvy investors make their move
A new white paper argues first‑home buyer incentives are being capitalised into higher prices and larger loans—echoing long‑running warnings from the Reserve Bank and market economistsRead more
Loans
Investor refinancing hits record highs: inside Australia’s race for mobile mortgage capital
Refinancing by property investors has surged to record levels in Australia as borrowers chase sharper rates and lenders fight to defend margins. Average loan sizes have pushed to new highs even as ...Read more
Loans
Australia’s mortgage stress is back: the 2026 playbook for banks, brokers and boards
Mortgage stress has re‑accelerated after the Reserve Bank’s February move, with fresh data indicating 24.5% of owner‑occupier borrowers are under pressure. Victoria, Queensland and Tasmania are ...Read more
Loans
First-home buyers are back: what the 26% surge means for lenders, builders and boards
A record fourth-quarter rise in first-home buyer activity has reset the mortgage market’s centre of gravity. With aggregator data showing a 26% jump in first-home buyer lodgements in Q4 2025 and ...Read more
Loans
Viking’s entry rewrites Australia’s mortgage aggregation playbook: win on software, not just scale
A new residential aggregator entering Australia after a decade-plus hiatus is more than a competitive curiosity—it’s a test of whether software, data and compliance-by-design can overcome entrenched ...Read more
Loans
Australia’s credit pivot: Mortgage enquiries hit a three‑year peak as households lean on plastic — what lenders and fintechs must do next
Australian home loan interest has rebounded even as households lean harder on cards and personal loans — a classic late‑cycle signal that demands sharper risk, pricing and AI executionRead more
Loans
Trust is the new yield: Why brokers win when credibility compounds
In a market where products look interchangeable, credibility has become the most defensible asset in mortgage broking. With broker channel share hitting record highs and AI reshaping client ...Read more
Loans
Mortgage Relief Window: How Australia’s Lenders Are Rewiring Risk and Growth at a Three‑Year Lull
Australia’s mortgage stress has eased to its lowest level since early 2023, creating a rare—likely brief—window for lenders, brokers and fintechs to reset risk and rebuild growth. This case study ...Read more
Loans
First-home buyer grants are blowing up prices and risk while savvy investors make their move
A new white paper argues first‑home buyer incentives are being capitalised into higher prices and larger loans—echoing long‑running warnings from the Reserve Bank and market economistsRead more
Loans
Investor refinancing hits record highs: inside Australia’s race for mobile mortgage capital
Refinancing by property investors has surged to record levels in Australia as borrowers chase sharper rates and lenders fight to defend margins. Average loan sizes have pushed to new highs even as ...Read more
Loans
Australia’s mortgage stress is back: the 2026 playbook for banks, brokers and boards
Mortgage stress has re‑accelerated after the Reserve Bank’s February move, with fresh data indicating 24.5% of owner‑occupier borrowers are under pressure. Victoria, Queensland and Tasmania are ...Read more
Loans
First-home buyers are back: what the 26% surge means for lenders, builders and boards
A record fourth-quarter rise in first-home buyer activity has reset the mortgage market’s centre of gravity. With aggregator data showing a 26% jump in first-home buyer lodgements in Q4 2025 and ...Read more
Loans
Viking’s entry rewrites Australia’s mortgage aggregation playbook: win on software, not just scale
A new residential aggregator entering Australia after a decade-plus hiatus is more than a competitive curiosity—it’s a test of whether software, data and compliance-by-design can overcome entrenched ...Read more
Loans
Australia’s credit pivot: Mortgage enquiries hit a three‑year peak as households lean on plastic — what lenders and fintechs must do next
Australian home loan interest has rebounded even as households lean harder on cards and personal loans — a classic late‑cycle signal that demands sharper risk, pricing and AI executionRead more
Loans
Trust is the new yield: Why brokers win when credibility compounds
In a market where products look interchangeable, credibility has become the most defensible asset in mortgage broking. With broker channel share hitting record highs and AI reshaping client ...Read more
Loans
Mortgage Relief Window: How Australia’s Lenders Are Rewiring Risk and Growth at a Three‑Year Lull
Australia’s mortgage stress has eased to its lowest level since early 2023, creating a rare—likely brief—window for lenders, brokers and fintechs to reset risk and rebuild growth. This case study ...Read more
