Borrow
How to save thousands with the right mortgage broker
A good mortgage broker will be available when you need them, save you thousands on a loans package, and align their work to your financial goals. Here’s how you can choose a mortgage broker that’s right for you.
How to save thousands with the right mortgage broker
A good mortgage broker will be available when you need them, save you thousands on a loans package, and align their work to your financial goals. Here’s how you can choose a mortgage broker that’s right for you.
A mortgage broker will help guide its clients through the process of selecting the best mortgage possible as well as a competitive loans package.
Due to this, clients who have a good mortgage broker can save thousands, meaning it is vital that a mortgagor chooses the right person.
In a discussion with Nest Egg, mortgage and finance specialist Bianca Patterson goes through some of her expert tips to help guide advisers into the perfect broker for them.
What makes a good mortgage broker?

A good broker understands the market, keeps on top of government regulations, can effectively communicate with clients and will be there for the long term.
“Each lender has their own policy on how they lend for investment and how they calculate an investor’s income and tax benefits, so working with the right broker will take the stress and uncertainty out of finding the right lender for the individual investor’s portfolio,” Ms Patterson said.
“The broker will be there for the long term, they will be helping investors make decisions today that will ideally make investing in the future easier as their portfolio grows and borrowing becomes more complex.”
A great broker will not be transactional or interest rate-focused. They should guide the investor to make lender choices based on policy and ability to make changes in the future rather than on the “best rate”, continued Ms Patterson.
What should investors consider before deciding on a broker?
According to Ms Patterson, it is important that investors consider the experience of the broker, how they align to the investor and whether they have similar ideologies.
“Investors should clarify that they have a similar ethos as the broker on key loan structuring points such as cross collateralisation, spreading lending risk amongst different lenders and attitude to risk and debt. The best broker/client relationship is built on trust and mutual respect,” said Ms Patterson.
What are the signs of a bad broker?
Ms Patterson has broken down the characteristics of a bad broker by the following attributes:
- Poor communication skills
- Hard to reach/lack of response
- Limited/infrequent updates
- Limited product knowledge
- Limited access to lenders on their panel
In most circumstances, it does not cost anything to change brokers and most initial conversations with brokers are obligation free.
Should my broker be available on weekends?
It all comes back to communication. If the broker is clear with the mortgagor, being available on weekends might not be important.
“While it is great for a broker to be available on weekends, I don’t think it is a necessity. Within my business I encourage my clients to come to me before they make an offer or attend an auction so we can check their equity position and borrowing capacity before the pressure is on them to make what is often an emotional decision on auction day,” Ms Patterson said.
About the author
About the author
Loans
Fixing the future: How brokers and lenders can turn rate-hike anxiety into strategic advantage
Australian borrowers are leaning into short-term fixed loans as rate uncertainty lingers, shifting risk from households to lenders and their funding partners. That creates a narrow window for broker ...Read more
Loans
Mortgage mania: Why sluggish turnaround times are the new battleground in booming loan demand
Brokers across Australia are flagging loan processing delays precisely as borrower activity rebounds — a dangerous mismatch for lenders competing on service as much as price. The operational lesson is ...Read more
Loans
Why AI isn't penning Aussie mortgages yet trust trumps tech
Australian borrowers remain wary of AI taking the wheel on home loans, even as brokers and lenders quietly increase behind-the-scenes adoption. The trust gap is the core blocker — and it’s solvable. ...Read more
Loans
Underserved by design: A case study in turning FBAA broker density gaps into growth
Fresh FBAA data confirms broker headcount is rising past 22,000, yet coverage remains uneven — with concentrations in NSW and Victoria and pockets the association identifies as underservedRead more
Loans
The new shadow lender: How the ‘Bank of Mum and Dad’ is redrawing Australia’s first-home buyer market
Parental capital has become a decisive force in Australia’s housing market, accelerating deposits, lifting bidding power and creating a two‑speed pipeline of first‑home buyers. This isn’t a feel‑good ...Read more
Loans
The effortless edge: How Australian brokers turn retention into a compounding growth engine with AI and specialisation
Australia’s broking market is crowded, digital-first and unforgiving on acquisition costs. The growth story now is retention—engineered through low-effort client experiences, AI-enabled servicing and ...Read more
Loans
State Street: RBA holds rates at 3.6% as hawkish tone emerges
State Street has said the Reserve Bank of Australia’s (RBA) decision to hold the cash rate at 3.6 per cent reflects a more hawkish policy bias, signalling that the central bank is likely to keep rates ...Read more
Loans
The effortless edge: How brokers turn low-friction service into high-retention value
Client retention in broking is no longer about squeezing a better rate at renewal. It’s about building an ‘effortless’ experience that anticipates needs, removes friction, and compounds loyalty across ...Read more
Loans
Fixing the future: How brokers and lenders can turn rate-hike anxiety into strategic advantage
Australian borrowers are leaning into short-term fixed loans as rate uncertainty lingers, shifting risk from households to lenders and their funding partners. That creates a narrow window for broker ...Read more
Loans
Mortgage mania: Why sluggish turnaround times are the new battleground in booming loan demand
Brokers across Australia are flagging loan processing delays precisely as borrower activity rebounds — a dangerous mismatch for lenders competing on service as much as price. The operational lesson is ...Read more
Loans
Why AI isn't penning Aussie mortgages yet trust trumps tech
Australian borrowers remain wary of AI taking the wheel on home loans, even as brokers and lenders quietly increase behind-the-scenes adoption. The trust gap is the core blocker — and it’s solvable. ...Read more
Loans
Underserved by design: A case study in turning FBAA broker density gaps into growth
Fresh FBAA data confirms broker headcount is rising past 22,000, yet coverage remains uneven — with concentrations in NSW and Victoria and pockets the association identifies as underservedRead more
Loans
The new shadow lender: How the ‘Bank of Mum and Dad’ is redrawing Australia’s first-home buyer market
Parental capital has become a decisive force in Australia’s housing market, accelerating deposits, lifting bidding power and creating a two‑speed pipeline of first‑home buyers. This isn’t a feel‑good ...Read more
Loans
The effortless edge: How Australian brokers turn retention into a compounding growth engine with AI and specialisation
Australia’s broking market is crowded, digital-first and unforgiving on acquisition costs. The growth story now is retention—engineered through low-effort client experiences, AI-enabled servicing and ...Read more
Loans
State Street: RBA holds rates at 3.6% as hawkish tone emerges
State Street has said the Reserve Bank of Australia’s (RBA) decision to hold the cash rate at 3.6 per cent reflects a more hawkish policy bias, signalling that the central bank is likely to keep rates ...Read more
Loans
The effortless edge: How brokers turn low-friction service into high-retention value
Client retention in broking is no longer about squeezing a better rate at renewal. It’s about building an ‘effortless’ experience that anticipates needs, removes friction, and compounds loyalty across ...Read more
