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Borrow

Banking giant adds element of compassion to home lending

By Grace Ormsby · August 05 2019
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Borrow

Banking giant adds element of compassion to home lending

By Grace Ormsby
August 05 2019
Reading:
egg
egg
egg
Angus Sullivan

Banking giant adds element of compassion to home lending

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By Grace Ormsby · August 05 2019
Reading:
egg
egg
egg
Angus Sullivan

All owner-occupied home loan customers at one of Australia’s largest banks will soon have default access to home loan compassionate care, the ADI has announced.

The Commonwealth Bank of Australia (CBA) will be launching the new insurance cover in early 2020, which will provide customers with up to 12 months of mortgage repayments in the event of terminal illness or death of the borrower, spouse and/or any dependants, it indicated. 

According to CBA’s group executive of retail banking services, Angus Sullivan, all of the bank’s new and existing customers will receive Home Loan Compassionate Care. 

“At Commonwealth Bank, we understand that a home loan is one of the biggest financial commitments a customer can make,” he said. 

“Paying off a mortgage is a long-term commitment, and when a family goes through the hardship of terminal illness or the loss of a loved one, they should not have to worry about their family home.”

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Mr Sullivan said customers will also be able to purchase additional cover at their discretion, which comes as part of a new range of insurance propositions the bank is considering. 

The range of products “will reflect improvements we are making to our design and sales processes, in line with recommendations from ASIC and the industry, to help improve customer outcomes”, the executive said.

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Banking giant adds element of compassion to home lending
Angus Sullivan
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About the author

Grace is a journalist on Momentum Media's nestegg. She enjoys being able to provide easy to digest information and practical tips for Australians with regard to their wealth, as well as having a platform on which to engage leading experts and commentators and leverage their insight.

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About the author

Grace is a journalist on Momentum Media's nestegg. She enjoys being able to provide easy to digest information and practical tips for Australians with regard to their wealth, as well as having a platform on which to engage leading experts and commentators and leverage their insight.

Join The Nest Egg community

We Translate Complicated Financial Jargon Into Easy-To-Understand Information For Australians

Your email address will be shared with nestegg and subject to our Privacy Policy

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