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Still pay bills the old-fashioned way?

  • July 26 2019
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Invest

Still pay bills the old-fashioned way?

By Grace Ormsby
July 26 2019

People still relying on snail mail to receive their bills are probably paying higher fees for the privilege, a commissioner has warned. 

Paper bills

Still pay bills the old-fashioned way?

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  • July 26 2019
  • Share

People still relying on snail mail to receive their bills are probably paying higher fees for the privilege, a commissioner has warned. 

Paper bills

A statement from the South Australian Commissioner for Consumer Affairs has said consumers may not realise that the bills they receive in their letterbox are costing them more than other avenues of notification. 

Commissioner Dini Soulio said this fee “could be a couple of dollars for some service providers, and for those receiving multiple paper bills over the course of a year, it’s an added cost people don’t need”.

Highlighting that this is especially true for those on a low income, Mr Soulio said people who want to avoid the fee should switch to online billing. 

For people who want or need to continue receiving paper bills the old-fashioned way, he flagged that people can find out whether they may be eligible for a fee exemption.

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“Many companies offer fee exemptions for people who meet certain criteria, such as if they are seniors, registered for a concession, on low incomes or if they have limited access to the internet.”

According to the commissioner’s statement, paper bill fees are designed to cover an organisation’s printing and mailing costs.

“But many service providers have exemptions from fees available for people who receive paper bills because they have no real alternative,” Mr Soulio reiterated. 

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About the author

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Grace is a journalist on Momentum Media's nestegg. She enjoys being able to provide easy to digest information and practical tips for Australians with regard to their wealth, as well as having a platform on which to engage leading experts and commentators and leverage their insight.

About the author

Grace is a journalist on Momentum Media's nestegg. She enjoys being able to provide easy to digest information and practical tips for Australians with regard to their wealth, as well as having a platform on which to engage leading experts and commentators and leverage their insight.

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