Earn
Online shopping making payment fraud more common
The rising popularity of online payments has seen an increase in the instances of card fraud, which accounted for $534 million in transactions in 2016 alone, a new report has found.

Online shopping making payment fraud more common
The rising popularity of online payments has seen an increase in the instances of card fraud, which accounted for $534 million in transactions in 2016 alone, a new report has found.

The Australian Payments Network’s 2016 Australian Payments Fraud Data report found that card-not-present (CNP) fraud (meaning fraud where a transaction doesn’t require a card to be physically present) has become more common as more people make online purchases.
The frequency of CNP fraud grew in 2016 and now makes up 78 per cent of all card fraud in the country, equating to $417.6 million in transactions throughout the year.
Leila Fourie, the group’s chief executive, noted that relative to other countries like the UK and US, Australia’s card fraud rate was still quite favourable, but merchants can do more to prevent fraud from occurring.
“Australia is well-advanced in fraud prevention technology, thanks to the industry’s leading investment in EMV chips, tokenisation and online customer authentication tools, she said.
“Over the next year our focus is to continue to educate businesses about online fraud prevention and support the roll-out of risk-based customer authentication including investigations into how biometrics, geolocation and social media enable this.”
Suzanne Steele, who leads business data firm Experian in Australia, pressed on the importance of these protections and noted that fraud and identity theft can be “extremely distressing” for the victims.
“From device authentication and behavioural biometrics, to analytics and machine learning, there are plenty of developing technologies that can be employed to better protect customers,” she said.
“But fraud prevention approaches must be holistic, utilising detection and prevention technologies that enable businesses to be nimble and reactive to emerging fraud threats, without impacting genuine customer experience.”
However fraud protection is not just something for merchants to be involved in, and Ms Fourie noted there were several things consumers can do keep themselves safe from fraudsters.
These include keeping PC security software up to date and routinely scanning for problems, only providing card details to secure websites (which often feature a padlock symbol in the browser), using fraud prevention services offered by a financial institution, and checking statements often and reporting suspicious activity.
“As Australia, transitions towards even higher levels of online payments, customers and merchants need to increase security awareness,” she said.

Digital marketing
Consumers force brands to align with social causes
With consumers increasingly embracing social causes, their expectations of the products and brands they buy have altered significantly over the past few years. ...Read more

Digital marketing
Government called to toughen rules for big tech amid free speech debate
Australia is being urged to implement rules that require social media platforms to be transparent when closing someone’s account and offer a way for them to appeal it. However, politicians are being...Read more

Digital marketing
Influencer marketing: A beginner’s guide
Influencer marketing has become an essential business strategy for marketers. Here is a primer on how you can get started as an influencer. ...Read more

Digital marketing
How to build an effective influencer marketing campaign
Because of influencer marketing’s proven effectiveness, it has replaced certain forms of traditional advertising. ...Read more

Digital marketing
Why you should start learning social media marketing
In this digital age, social media is a major way people communicate and connect with the world. An average person spends almost two hours on different social media networks every day, with the number ...Read more

Digital marketing
Ways you can make money on social media
Most people think that social media platforms are only used for connecting with other people. But there are money-making opportunities on social media if you are prepared to put in the needed time a...Read more

Digital marketing
nestegg’s most commonly searched questions in 2019
Here at nestegg, we pride ourselves on helping everyday Australians find the financial answers they are looking for. ...Read more

Digital marketing
Social media and the fight against bank fraud
It may seem like a tenuous connection, but banks are increasingly relying on social media and other external data sources in a bid to combat financial fraud, a fraud insights leader has said. ...Read more

Digital marketing
Consumers force brands to align with social causes
With consumers increasingly embracing social causes, their expectations of the products and brands they buy have altered significantly over the past few years. ...Read more

Digital marketing
Government called to toughen rules for big tech amid free speech debate
Australia is being urged to implement rules that require social media platforms to be transparent when closing someone’s account and offer a way for them to appeal it. However, politicians are being...Read more

Digital marketing
Influencer marketing: A beginner’s guide
Influencer marketing has become an essential business strategy for marketers. Here is a primer on how you can get started as an influencer. ...Read more

Digital marketing
How to build an effective influencer marketing campaign
Because of influencer marketing’s proven effectiveness, it has replaced certain forms of traditional advertising. ...Read more

Digital marketing
Why you should start learning social media marketing
In this digital age, social media is a major way people communicate and connect with the world. An average person spends almost two hours on different social media networks every day, with the number ...Read more

Digital marketing
Ways you can make money on social media
Most people think that social media platforms are only used for connecting with other people. But there are money-making opportunities on social media if you are prepared to put in the needed time a...Read more

Digital marketing
nestegg’s most commonly searched questions in 2019
Here at nestegg, we pride ourselves on helping everyday Australians find the financial answers they are looking for. ...Read more

Digital marketing
Social media and the fight against bank fraud
It may seem like a tenuous connection, but banks are increasingly relying on social media and other external data sources in a bid to combat financial fraud, a fraud insights leader has said. ...Read more