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Big 4 bank forgives late credit card-paying customers
Customers of a big four bank who are negatively affected by the COVID-19 pandemic do not need to worry about their monthly credit card statement, according to a release.
Big 4 bank forgives late credit card-paying customers
Customers of a big four bank who are negatively affected by the COVID-19 pandemic do not need to worry about their monthly credit card statement, according to a release.
The Commonwealth Bank has pledged to forgive customers who are late on their March repayments, saying they will repay late fees and interest payments due to the coronavirus.
CBA’s group executive retail banking services, Angus Sullivan, noted the bank is committed to supporting households during the crisis.
“This support is focused on customers who are finding it difficult to meet their current commitments before further government stimulus arrives in April and May,” Mr Sullivan said.
The bank also announced further support to those that are struggling with mortgage repayments.
This follows the announcement on 20 March 2020 that CBA will make repayment deferrals for all home loan customers.
Mr Sullivan said: “When a home loan repayment is deferred for six months, interest is calculated and added to the loan balance each month which can result in customers paying interest on interest each month.
“To support more Australians, we will make a one-time payment to all customers who are receiving a home loan deferral because of the coronavirus.
“This means for an average loan of $350,000, CBA will be refunding approximately $45 to offset the effect of interest on interest over the six-month period. Customer payments will vary based on their loan amount and interest rate.”
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