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On this episode of The nestegg Podcast, host Maja Garaca Djurdjevic and three experts discuss the latest in equities, property investing and super.

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Steve Waters, director of Right Property Group, chats about the subdued April price growth and how prices are predicted to move for the remainder of the year.

RMIT’s senior lecturer of finance, Dr Angel Zhong, talks about the Biden climate summit and impacts on the Australian sharemarket, as well as the possibility of a carbon border tax and what it means.

And lastly, tax and super guru Timothy Munro gives his thoughts on the overhaul of the superannuation performance test and the upcoming budget.

Have a question for our experts? Get in touch at [email protected] and you might get featured on the next episode.

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From financing a credit card debt to deciding on a home loan, Nest Egg’s got your back! " ["secure"]=> int(0) ["page_description"]=> string(7) "nestegg" ["page_rights"]=> NULL ["robots"]=> NULL ["page_heading"]=> string(66) "Borrow Money - Your Guide to Loans and Credit Management | nestegg" ["access-view"]=> bool(true) } ["initialized":protected]=> bool(true) ["separator"]=> string(1) "." } ["displayDate"]=> string(19) "2021-05-04 06:34:30" ["slug"]=> string(113) "16722:has-the-property-market-reached-its-peak-biden-s-climate-summit-and-our-sharemarket-and-the-upcoming-budget" ["catslug"]=> string(11) "302:podcast" ["link"]=> string(126) "/resources/podcast/has-the-property-market-reached-its-peak-biden-s-climate-summit-and-our-sharemarket-and-the-upcoming-budget" ["image"]=> string(65) "images/podcasts/230221_Angel_Zhong_Steve_Waters_Timothy_Munro.jpg" ["image_alt"]=> string(0) "" } }

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ANZ cops $10m penalty for wrongful fees

By Grace Ormsby

October 06 2020
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Borrow

ANZ cops $10m penalty for wrongful fees

By Grace Ormsby
October 06 2020

The Federal Court of Australia has found that banking giant ANZ engaged in unconscionable conduct and breached its obligations as a financial services licensee.

ANZ cops $10m penalty for wrongful fees

By Grace Ormsby

October 06 2020
Share

The Federal Court of Australia has found that banking giant ANZ engaged in unconscionable conduct and breached its obligations as a financial services licensee.

For a 12-year period, ANZ had been charging a number of fees to personal and business customers that related to period payments.

These fees included fees charged for periodic payments that could not be made due to insufficient funds in a customer’s account (non-payment fees) and transaction fees charged for successful period payments (transaction fees).

A statement from the corporate regulator said that under the relevant terms and conditions, ANZ “was not entitled to charge non-payment fees or transaction fees to customers where the periodic payment was made between two accounts held in the same customer name (same-name fees)”, but had done so between August 2003 and September 2015.

The Australian Securities and Investments Commission (ASIC) said ANZ even admitted to knowing there was a risk it was not contractually entitled to charge same-name fees to non-loan retail and commercial customers from July 2011 after it received communications from its external lawyers.

Yet the bank continued to charge fees for same-name transfers until September 2015.

The Federal Court declared that by charging same-name fees to affected customers between 26 July 2013 and 24 September 2015, when ANZ lacked contractual entitlement to charge those fees and when ANZ knew there was a risk it was not contractually entitled to charge those fees, it had engaged in unconscionable conduct on 327,895 occasions in contravention of the Australian Securities and Investments Commission Act 2001.

It had also breached its general obligation to comply with the financial services laws contained in the Corporations Act 2001, as well as failed “to do all things necessary to ensure that the financial services covered by ANZ’s Australian Financial Services Licence were provided efficiently, honestly and fairly”.

By not making remediation payments to affected customers, ANZ also admitted to, and was found by the court to have engaged in, unconscionable conduct, breached its general obligation to comply with the financial services laws, failed to do all things necessary to ensure that the financial services covered by the bank’s financial services licence were provided efficiently, honestly and fairly.

According to ASIC deputy chair Daniel Crennan QC, the outcome and $10 million penalty “is a strong deterrent message”.

He said it reflects ASIC’s position that ANZ “lacked contractual entitlement to charge these particular fees”.

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About the author

Grace Ormsby

Grace is a journalist on Momentum Media's nestegg. She enjoys being able to provide easy to digest information and practical tips for Australians with regard to their wealth, as well as having a platform on which to engage leading experts and commentators and leverage their insight.

About the author

Grace Ormsby

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