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It PAYS to speak up about your finances

  • November 15 2019
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It PAYS to speak up about your finances

By Grace Ormsby
November 15 2019

VIDEO: Ever had an issue with a financial services provider and weren’t sure what you could do about it?

It PAYS to speak up about your finances

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  • November 15 2019
  • Share

VIDEO: Ever had an issue with a financial services provider and weren’t sure what you could do about it?

Speak up

 

The Australian Financial Complaints Authority, or AFCA, is an independent authority that was set up to assist consumers and small businesses in making and resolving complaints about financial service providers.

The free service was set up 12 months ago, and dealt with more than 73,000 complaints in its first year that led to more than $185 million being awarded to Australian consumers. 

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AFCA’s data has shown Australia’s most complained about super funds, as well as which credit card providers are giving consumers the most grief

Speak up

Over the coming weeks, we’ll be delving more deeply into the complaint-related information AFCA has made available.

In the meantime, have you complained to AFCA or had an issue that might be worthy of lodging a complaint? nestegg would love to hear about your experience. Contact us here

 

 

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About the author

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Grace is a journalist on Momentum Media's nestegg. She enjoys being able to provide easy to digest information and practical tips for Australians with regard to their wealth, as well as having a platform on which to engage leading experts and commentators and leverage their insight.

About the author

author image
Grace Ormsby

Grace is a journalist on Momentum Media's nestegg. She enjoys being able to provide easy to digest information and practical tips for Australians with regard to their wealth, as well as having a platform on which to engage leading experts and commentators and leverage their insight.

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